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Common Dell Printer Troubleshooting Steps

Common Dell Printer Troubleshooting Steps

If the prints are dull or of faded colour even though the toner cartridges are full, check the Print Head Device (PHD). PHD is responsible for transferring the print image to a printing paper. So, if it nears the end, it can cause the printer to print fade or dull. Often, PHD displays a 'replace PHD now' message when it nears the end. However, if you don't get such message and still see faded prints, check PHD. Replace it if it is about to finish.

If you are using a Dell printer +1-877-353-1149 -cum-scanner device and you get a 'Scanner Locked' message, give this method a try. If the printer is on, power it off. Lift up the scanner unit properly in a way that it makes a click-and-lock sound. The unit will be located in front of your Dell printer Support Number. Look for the lock switch of the scanner and pull it in your direction. The lock switch will be located on the left hand side of the scanner next to the scanner support +1-877-353-1149


Lift up the scanner unit again and push back the scanner support and hold it. Release the scanner unit slowly afterwards. Now let the scanner unit down slowly and carefully until it is closed completely. When done, power on the printer. Another method to unlock the scanner is to look for a lever where the printout comes out. Hold the lever and unlock it. The scanner will release afterwards.

If your new Dell printer does not print after setup, it may be because of the communication problem. It indicates that the Dell printer setup +1-877-353-1149  did not go successful. Power off the printer and disconnect it from your computer by unplugging the USB cable from both the ends. Keep the cable aside. Look for the Dell printer setup software (the setup.exe file) on your computer and uninstall it. Look for the printer drivers and other files and uninstall them too. When done, reboot your computer. Grab the Dell printer installation  +1-877-353-1149 (setup) disk and place it in the disk drive of your computer.



Wait for the auto-prompt to pop up. If you don't see an automatic prompt, go to My Computer (Computer if it is Windows 7/Vista) and look for the DVD-CD drive icon and double click to open it. When prompted, click Run to execute the setup software. Follow the on-screen instructions. Plug the USB cable only when the installation wizard prompts you. When the installation finishes and prompts, reboot your computer. When done, click the printer setup software and go to properties. Check that the ink levels are set properly. Also make sure that the right paper type, and right paper tray are selected. When done, save the changes and exit the window. Turn on the printer if it is off. Test a print page and check back. The printer should print fine now.

A print spooler error is very common in a Dell printer. If you ever see this error message, this method is worth a try. Click the Start button and navigate to Run. Type 'services.msc' (without quotes) in the empty field and hit the Enter key. Look for Print Spooler in the services listed on the right hand side




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